Terms and Conditions
General Terms and Conditions
1. Scope
The following Terms and Conditions apply to all orders placed via our online shop by consumers and business customers.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their self-employed professional activity. A business is a natural or legal person, or a partnership with legal capacity, which, when entering into a legal transaction, is acting in the course of its commercial or self-employed professional activity.
The following applies to business customers: if the business customer uses conflicting or supplementary general terms and conditions, their validity is hereby rejected; they shall only form part of the contract if we have expressly agreed to them.
2. Contracting Parties, Conclusion of Contract, Opportunities for Correction
The contract of sale is concluded with Kipepeo-Clothing | Owner: Martin Kluck.
By listing the products in the online shop, we are making a binding offer to conclude a contract for these items. You may initially add our products to your shopping basket without obligation and correct your details at any time before submitting your binding order by using the correction tools provided and explained during the ordering process. The contract is concluded when you accept the offer for the goods contained in the shopping basket by clicking the ‘Order’ button. Immediately after submitting your order, you will receive a confirmation email.
3. Contract language, storage of the contract text
The language(s) available for the conclusion of the contract: German, English
We store the contract text and send you the order details and our Terms and Conditions in writing. For security reasons, the contract text is no longer accessible via the internet.
4. Delivery terms
Delivery charges are added to the product prices quoted. Further details on the amount of the delivery charges can be found in the product listings.
We deliver by post only. Unfortunately, it is not possible to collect the goods in person.
5. Payment
The following payment methods are generally available in our shop:
PrepaymentIf you select the ‘prepayment’ payment method, we will provide you with our bank details in a separate email and dispatch the goods once payment has been received.
Credit cardYou will be asked to enter your credit card details during the ordering process. Your card will be charged immediately after you place your order.
PayPal PlusIn collaboration with the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg (‘PayPal’), we offer you the following payment options as PayPal Services. Unless otherwise specified below, payment via PayPal Plus does not require you to register with PayPal. Further information is provided for each payment option and during the checkout process.
PayPalTo pay the invoice amount using the PayPal payment option, you must be registered with PayPal, log in using your credentials and confirm the payment instruction. The payment transaction is processed by PayPal immediately after the order is placed.
Credit card via PayPalYour card will be charged by PayPal once the goods have been dispatched.
Direct debit via PayPalPayment by direct debit via PayPal requires an address and credit check and is made directly to PayPal. By confirming the payment instruction, you authorise PayPal to take a direct debit. PayPal will inform you of the date on which your account will be debited (known as ‘prenotification’). The amount will be debited from your account before the goods are dispatched.
Purchase on account via PayPalPurchase on account via PayPal requires an address and credit check and is made directly to PayPal.
Sofort by KlarnaTo pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must have a bank account activated for online banking, verify your identity accordingly and confirm the payment instruction. Your account will be debited immediately after placing the order. Further information will be provided during the ordering process.
6. Right of withdrawal
Consumers are entitled to the statutory right of withdrawal as described in the withdrawal policy. Business customers are not granted a voluntary right of withdrawal.
7. Retention of title
The goods remain our property until full payment has been made.The following also applies to business customers: We reserve title to the goods until all claims arising from an ongoing business relationship have been settled in full. You may resell the goods subject to retention of title in the ordinary course of business; you hereby assign to us in advance all claims arising from such resale – irrespective of whether the goods subject to retention of title have been combined or mixed with a new item – in the amount of the invoice sum, and we accept this assignment. You remain authorised to collect the claims; however, we may also collect the claims ourselves if you fail to meet your payment obligations. At your request, we shall release the security to which we are entitled to the extent that the realisable value of the security exceeds the value of the outstanding claims by more than 10 per cent.
8. Warranty and Guarantees
8.1 Liability for defects
The statutory law on liability for defects applies.
8.2 Warranties and after-sales service
Information on any additional guarantees that may apply and their exact terms and conditions can be found with the relevant product and on specific information pages in the online shop.
9. Liability
We shall always bear unlimited liability for claims arising from damage caused by us, our legal representatives or vicarious agents
in the event of injury to life, limb or health,
in the event of a breach of duty caused by wilful misconduct or gross negligence,
in the case of warranty undertakings, where agreed, or
insofar as the scope of the Product Liability Act applies.
In the event of a breach of essential contractual obligations, the fulfilment of which is essential for the proper performance of the contract and on the observance of which the contracting party may reasonably rely, (cardinal obligations) due to slight negligence on our part, on the part of our legal representatives or vicarious agents, liability shall be limited in amount to the damage foreseeable at the time the contract was concluded, the occurrence of which must typically be expected. Otherwise, claims for damages are excluded.
10. Dispute Resolution
The European Commission provides a platform for online dispute resolution (ODR), which you can find here. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
Terms and Conditions drawn up using the Trusted Shops legal text generator in cooperation with FÖHLISCH Rechtsanwälte.
Cancellation Policy